Guest Verification

Verify Your Identity

A one-minute step before you travel. Upload your ID or passport securely, and bring the same document with you on arrival.

South African law requires every accommodation provider to keep a guest register that includes a copy of each guest's ID or passport. This page is the only channel we accept documents on — please don't email or WhatsApp your ID to anyone, including us.

Your details

Please use the same address you booked with, so we can match this to your stay.

Your document

Make sure all four corners are visible and the text is readable. Photos are automatically resized before sending, so a large phone photo is fine.

Your booking

Declaration
Sent over an encrypted connection. Your document is never published on this website.
How it works
1
Upload a clear photo of your ID or passport here, any time before you travel.
2
Bring that same document with you on the day — the physical one, not a photo of it.
3
The caretaker takes a quick look at the door, checks it's you, and lets you in. A person, not a scanner — it takes a moment.
Everyone staying
Every adult staying overnight needs to be on the register, so please forward this page to the others in your party. Children travelling with a parent or guardian don't need to upload anything.
What we do with it
Your document is used for two things only: our legal guest register, and the identity check at the door. We don't run facial recognition or any automated matching, we never use it for marketing, and we never sell or share it.
The full detail — including how long we keep it and how to ask us to delete it — is in our Guest Terms & Privacy Notice.